📭Overview

🖋️ Craigslist is a popular online platform that provides classified advertisements and forums for various categories, including jobs, housing, personals, and items for sale.

🔍 Problems encountered

1️⃣ The website's navigation is clunky and inefficient, frustrating users who want to buy or sell items easily.

2️⃣ Limited security features and a lack of control over ad reach can hinder successful transactions.

3️⃣ The text-heavy design overwhelms users with information and makes it difficult to find vital details like prices, contact information, and item descriptions.

4️⃣ Craigslist lacks a verification system, making it difficult for users to trust sellers and avoid scams.

📝 Deliverables Expected

1. User Research and Usability Testing Results.
2. High-fidelity designs for the website.

⏰Timeline

⏳ 12 Weeks

🎯 Defining the Main Objectives

⭐️ Learning the root cause of mistrust from the users via user interviews

⭐️ Enhance website navigation to streamline buying, selling, and browsing for all users.